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Having Home Network Problems?

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Here are tips for addressing some of the possible issues. If you’d rather not attempt to diagnose the problems on your own, Clear Creek’s HomeSync service can help you with your wireless network; including set-up, configuration and ongoing technical support.

Do you find yourself at home, on your mobile device, cursing the internet for being slow or intermittent? Is your wireless router not keeping up with your demand, dropping HD video streams and copying files at mindbogglingly slow speeds? If that sounds familiar, give us a call to have a technician ensure your modem signals are tuned to perfection. If the technician gives your modem a clean bill of health and you are still having issues, there are other places to investigate.

First, check the age of your router. If it’s more than 3 years old, you may want to invest in a newer model. If your router is less than 3 years old, update the firmware. A quick Google search on your WiFi router model with the words firmware update will provide a wealth of information.

There are many other factors that can affect your mobile browsing experience. We have listed the most common ones below:

Choose the right channel
The day your router is set up, it automatically detects the least crowded channel and makes that its default. However, with the arrival of new neighbors or offices nearby, the situation may change quickly: All of a sudden, one channel may be used by a handful of routers.

Use your router’s 5GHz network
The latest wireless standards operate on two terms, Wireless N and Wireless G. There are a few differences between the two standards but the most significant is Wireless N cast 2 signals. One at the 2.4GHZ and another at 5GHz. The 2.4GHz frequency is the original frequency WiFi has operated at which makes the frequency crowded. Not just with neighbors using the same frequency, but also baby monitors, cordless phones, microwave ovens and more. Modern 802.11n routers offer “dualband”, which means they’re sending two network signals: one at 2.4GHz, and one at 5GHz, which is far less crowded and offers more channels. Keep in mind that not all devices will come with 5GHz.

Find the perfect spot for your router
Routers may be unsightly, but that doesn’t mean you should hide them behind the TV cabinet. If you want the best signal, you’ll need it out in the open, free of any walls and obstructions. Elevate the router if you can. Lastly, make sure it’s in the center of your house, so you have the best coverage possible throughout your home.

Thwart Wi-Fi thieves with better security
Even if your router has a password, it can be possible to hack. There are easy ways to find out if someone is stealing your WiFi, but the best thing to do is just lock them out with stronger passwords.

Control bandwidth-hogging applications
If someone in your house regularly video chats, plays online games, torrents files, or uses services like Netflix, they may be hogging bandwidth and making the internet slower for everyone else. Luckily, you can use something called Quality of Service—or QoS for short—to reign in those bandwidth hogs. With QoS, you can prioritize certain applications (say, video chat) over others (like video games) so the most important applications get the bandwidth they need to operate.

After implementing these suggestions, you should find that your home WiFi is faster, more reliable, and more secure than ever. Don’t feel like tackling network problems on your own, or don’t have time? Sign up for our wireless network service, HomeSync, and we’ll take care of it for you.

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