Troubleshooting when you are Unable to Receive Calls
Try the following:
- Verify that your telephone ringer is turned on.
- If you have Call Forwarding and it is activated, deactivate it.
- Unplug all of the telephones, answering machines, fax machines, Caller ID units, and computers from the telephone jacks and AC outlets. Next, try one of the phones in several of the jacks. If the phone does not work in any of the jacks, then try a different phone. If the second phone works then the first phone you used may have been causing the trouble. Plug in the remaining telephone equipment one at a time, testing after each addition.