Handling Unwanted Calls
Receiving unwanted calls can be frustrating and time consuming. However, in most cases, the calls can be stopped by using some simple but effective techniques or by taking advantage of options to stop the calls entirely. The information below can help you avoid unwanted sales calls and harassing or anonymous phone calls.
Sales Calls
A national Do-Not Call Registry has been established to address unwelcome telemarketing calls. Residential customers may register their telephone number, including wireless numbers, on the national Do-Not-Call Registry at no cost, either by telephone or online. To register by telephone, call 1-888-382-1222. For more information or to register online visit www.donotcall.gov.
Annoyance Calls
If you're bothered by harassing or anonymous phone calls, try these techniques to discourage them:
- Always hang up immediately at the first obscene word or if the person on the other end of the line doesn't respond after you've said "hello" twice.
- Don't talk to the caller. This is what he or she wants you to do.
- Don't give out any information or let the caller know if you're alone. Teach your children to say "Mom or Dad can't come to the phone. May I take a message?"