As a cooperative, we strive to keep our members informed of any significant changes that may have an impact on the services we provide. The Clear Creek Communications Board of Directors and Management Team have decided to sunset its EZVideo services as of January 31, 2022, and sunset cable TV … Read More
Your June Edition of Clear Lines is Here – with a Sneak Peek of Our New & Improved Bill Statement!
Members were mailed the June edition of our Clear Lines Newsletter, along with a sample for our new and improved bill statement. The bill sample is a guide to the key elements of the new format that members will see for the first time with the July billing statement. Topic … Read More
Manage Your Account, Your Way with SmartHub
2021 has already been a great year for the Clear Creek Communications cooperative. As your local communications provider, our main focus has always been to enhance our members’ experience through infrastructure upgrades, innovative new products and services, and tools that make it easy to be a member. We’re excited to … Read More
Check Out the latest issue of our Clear Lines newsletter!
Annual Meeting Edition Members were mailed our annual meeting letter, announcing the date of our annual meeting and the candidates for the Director Election. Included with the letter was: Clear Lines Newsletter with 2021 Board of Director Candidate Statements Ballot for Director election Envelopes for returning ballot The annual meeting will … Read More
Do you qualify for a discount on your bill? – Oregon Lifeline
Oregon Lifeline is a federal and state government program that provides a discount on phone ($12.25) or high-speed internet (16.25) service for qualifying low-income households. From February 1 – June 30, 2021, qualifying low-income households will receive an additional $5.00 discount per month. Visit www.lifeline.oregon.gov or call 1-800-848-4442, Monday – … Read More
Voice Mail Upgrade Scheduled for March 23, 2021
Great news! On March 23rd, Clear Creek Communications will upgrade your voice mail. The new voice mail system will now allow for longer messages, up to 4 minutes in length, and support outgoing greetings up to 4 minutes as well. Messages in your inbox will no longer expire and storage … Read More
Clear Creek Service Update
Good Morning. Our outside plant and contractors continue to make advancements throughout the exchange. Yesterday evening they were able to get most of Maplelane, Walker Rd, Thayer and Copley Ct back online. The team attached new mainline cable on Maplelane and we have the power supply on Walker Rd temporally … Read More
Clear Creek Service Update on Winter Storm Outages
Good Morning! Yesterday was another day of some victories by getting McCubbin Rd and Springwater Rd (near Environmental School) back online. We also repaired some damaged cable on Ferguson and Grasle Rd that helped get some members back online. The team was also working on individual drops and in-home issues. … Read More
Clear Creek Service Update on Winter Storm Outages
Good Morning! Yesterday we continued to work on getting Lyons, Sprague, Pear, and Indigo back online and most are back up. Just like in many areas, there are many individual down drops that we continue to move through. We have about 150-200 individual drop reports. Many of them are on … Read More
Clear Creek Service Update on Winter Storm Outages
Good Morning! Yesterday was another monumental day for the restoration crew. We are very happy to report that Node 124 serving Lyons Rd, Sprague, Pear, Indigo, Badger, Forest Hill and Greenview is back online. Right before dark last night, the team did not want to call it a day until … Read More