Clear Creek’s Inclement Weather Policy

Patty Terhune

Clear Creek Communications is committed to providing you reliable service. We are also committed to the safety of our staff and customers.

That’s why we are reaching out in advance – so you know how we manage weather interruptions and where you can get information if bad weather forces schedule changes or causes outages. Occasionally, icy or snowy roads make it unsafe for our trucks to be out. We always do our best to put the safety of our customers and their property as well as our employees first during adverse weather conditions. Since weather changes can occur rapidly during bad weather it is difficult to predict the length of any service delays in advance. However, in the event of a delay in service, we will do our best to ensure that service is provided as soon as possible after the weather improves.

Please note that safety is our top priority and that unforeseen circumstances may force changes to our schedules. We will communicate service changes to you via our website, social media and will keep our phone system updated with the most recent information.

Call (503) 631-2345 or keep checking our website or our Facebook page for updates.

Additional Resources

Portland General Electric
Report and Outage or Get and Updates
https://www.portlandgeneral.com/outages/outage-info
https://www.portlandgeneral.com/outages/power-out

Phone Numbers:
503-464-7777 (Portland)
503-399-7717 (Salem)
800-544-1795 elsewhere

Clackamas County Public Alerts Notification System
Receive emergency notification for your home or any other address (such as a business). You can register for Public Alerts and receive alerts by cell phone, VOIP. Email and TTY/TDD Devices
https://www.clackamas.us/publicalerts

Public Alerts
News and information on major service disruptions in the Portland-Vancouver metro area
http://www.publicalerts.org/

NW Natural Gas
Gas Odor Emergencies: 800-882-3377
Smell rotten eggs? Smell. Go. Let us know.
https://www.nwnatural.com/Residential/Safety