Do I have to use SmartHub to pay my bill?

Jason Nugent

No. You can take advantage of all the features of SmartHub or you can continue to pay your bill as you currently do. Contact us to learn about more options.

What is Auto Pay and do I need to sign up for it?

Jason Nugent

Auto Pay is a convenient option to pay your bill each month. Auto Pay allows you to pay your monthly bill through an automated draft from your bank account or credit card at no extra charge. By enrolling in Auto Pay, you authorize Clear Creek to withdraw funds from your … Read More

Where can I find my account number?

Jason Nugent

You can find your account number on a printed bill statement mailed to your residence or business. If you have previously received emails from Clear Creek about your monthly bill being ready to pay online, your account number is provided in that email. You can also call Clear Creek at … Read More

How do I download the app and sign up for SmartHub on mobile?

Jason Nugent

Visit the Apple App Store or Google Play on your phone or tablet and search for “SmartHub.” Select our free and secure app to begin the download process. If you have already registered via the web portal, you will be able to log into the app immediately. If you haven’t … Read More

How do I sign up for SmartHub?

Jason Nugent

Members can sign up for SmartHub via the login page. To create a new online account, click “New User? Sign up to access our Self Service site” on the login page for SmartHub. Residential members will need to have their account number on hand before starting this process. Commercial members … Read More

What is SmartHub?

Jason Nugent

SmartHub has several features that make managing your account as easy as possible. Whether through the web, or your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, contact customer service and get the latest news. As soon as you log in, you’ll be able to … Read More