Voice Mail Instructions (effective 3/23/2021)

Patty Terhune

All of your voice messages will reside in your personal mailbox, which is protected by a passcode. When you access your mailbox for the first time, a user tutorial automatically activates. This tutorial will guide you through your first mailbox session, explain how to record a greeting and your name, … Read More

Do Not Call Registry

Patty Terhune

The national Do-Not-Call Registry was established to address unwelcome telemarketing calls. The registry applies to all telemarketers, with the exception of businesses with whom you have an existing relationship and certain non-profit and political organizations. Commercial telemarketers are not allowed to call you if your number is listed on the … Read More

How to Use your Voice Mail

Patty Terhune

Logging into your Clear Creek voicemail for the first time: To set up voicemail, dial your 10-digit home telephone number (from any phone). Once the greeting begins to play, press the star key (*), and follow the prompts to record your name and configure your new password (You may also … Read More

Extended Area Service (EAS)

Patty Terhune

Extended Area Service (EAS) call is any call made outside of the Redland area that is not long distance. It includes calls made anywhere in the Portland-Metropolitan area as shown on the EAS map below. Two options are available for EAS: Measured Rate For Entire Region: Each call to communities … Read More

How to Use your Calling Features

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Anonymous Call Rejection Reject calls from phones that have their number blocked. Callers must unblock their number in order to reach you and allow you to see who is calling on your Caller ID unit. Once Anonymous Call Rejection is in place, your telephone will not accept calls from anyone … Read More

Directory Assistance

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Dial 4-1-1 for Directory Assistance To reach the most accurate, up-to-date database for local, instate, and national information simply dial 4-1-1. Each call is only 75 cents, and you’ll receive up to two listings each time you call. Directory assistance is available 24 hours a day, seven days per week, … Read More

Trouble Shooting

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Troubleshooting Static or no Dial Tone on your Telephone 1. Check to see if all of your telephones are hung up. Check all cordless phones and message answering machines with AC adapters. Unplug them from their outlets and see if your dial tone has been restored. Check all outlets to … Read More