Yes. The set top box and remotes you use for traditional cable television service will no longer work after March 31, 2022. Equipment can be returned to our office between the hours of 8:00 a.m. – 5:00 p.m., or you can call our office at 503.631.2101 to make arrangements for … Read More
Will my new streaming TV service appear on my Clear Creek Communications bill?
No. These services are all offered by third-party companies.
Will I still have access to my watchTVeverywhere content?
No. Once you discontinue Video service with Clear Creek Communications, you will no longer be able to use your watchTVeverywhere login. Many of the streaming and satellite options offer a similar experience with their service.
Will I still be able to watch recorded programs in my DVR?
No. As of January 31, 2022 for EZVideo content and March 31, 2022, all Clear Creek Cable TV content, including DVR and watchTVeverywhere, will no longer be available. Recorded content will no longer be accessible after you move to an alternate provider or when we turn the service off.
Can I keep the device I used to watch EZVideo?
Yes, you own the device. Many of the other available streaming services should work on the connected device(s) you have in your home.
Will I still have access to local channels?
It depends on the new service selected. Some platforms do offer local channels, but we recommend that you visit our Streaming TV page to see available options.
What are my options?
We want to make the change easy for you. While there are several months before the services are deactivated, we encourage you to transition to your new service of choice as early as possible. We’ve created a web page to explain many popular options and help guide you to the … Read More
What is a subscription streaming TV service?
A streaming TV service delivers video programming, live or OnDemand, through an app or online website over the Internet. The majority of these streaming TV services operate as a subscription-based model and require a monthly payment to access content, but most do not require a contract or long-term commitment.
Can I still get my Internet/Phone service through Clear Creek Communications?
Absolutely! The only service that will no longer be offered is EZVideo and Cable TV. Clear Creek’s focus will be keeping our members connected to the Internet.
Do I have to move my TV service now?
You do not need to move to a new service right away. We will keep the EZVideo service on through January 31, 2022 and Cable TV service on through March 31, 2022. We highly recommend that you begin to research other TV options on our Streaming TV as early as … Read More