Oregon Lifeline is a federal and state government program that provides a discount on phone ($12.25) or high-speed internet (16.25) service for qualifying low-income households. From February 1 – June 30, 2021, qualifying low-income households will receive an additional $5.00 discount per month. Visit www.lifeline.oregon.gov or call 1-800-848-4442, Monday – … Read More
Voice Mail Upgrade Scheduled for March 23, 2021
Great news! On March 23rd, Clear Creek Communications will upgrade your voice mail. The new voice mail system will now allow for longer messages, up to 4 minutes in length, and support outgoing greetings up to 4 minutes as well. Messages in your inbox will no longer expire and storage … Read More
Clear Creek Service Update
Good Morning. Our outside plant and contractors continue to make advancements throughout the exchange. Yesterday evening they were able to get most of Maplelane, Walker Rd, Thayer and Copley Ct back online. The team attached new mainline cable on Maplelane and we have the power supply on Walker Rd temporally … Read More
Clear Creek Service Update on Winter Storm Outages
Good Morning! Yesterday was another day of some victories by getting McCubbin Rd and Springwater Rd (near Environmental School) back online. We also repaired some damaged cable on Ferguson and Grasle Rd that helped get some members back online. The team was also working on individual drops and in-home issues. … Read More
Clear Creek Service Update on Winter Storm Outages
Good Morning! Yesterday we continued to work on getting Lyons, Sprague, Pear, and Indigo back online and most are back up. Just like in many areas, there are many individual down drops that we continue to move through. We have about 150-200 individual drop reports. Many of them are on … Read More
Clear Creek Service Update on Winter Storm Outages
Good Morning! Yesterday was another monumental day for the restoration crew. We are very happy to report that Node 124 serving Lyons Rd, Sprague, Pear, Indigo, Badger, Forest Hill and Greenview is back online. Right before dark last night, the team did not want to call it a day until … Read More
Clear Creek Service Update on Winter Storm Outages
Good Morning. My apologies for not getting an outage report out yesterday. We made some really good progress yesterday, particularly on Lyons Rd which serves Sprague, Pear, Badger, Indigo, Forest Hills and others. The aerial plant, both coax and fiber, has been put back on the new poles and ready … Read More
Clear Creek Service Update on Winter Storm Outages
We continue to make progress out in the field. Our crews and contractors are working extremely hard to make repairs to our damaged plant. We anticipate having a progress report from our crews by tomorrow morning and will get a more detailed update out to you then. We remain diligent … Read More
Possible TV outages due to upcoming solar flares
During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week, twice per year, during the spring and fall equinox seasons and could affect TV service. A solar outage … Read More
Clear Creek Service Update on Winter Storm Outages
We gained more ground today. As of 5:30pm, about 1350 members are back online, so we are gaining a couple of hundred a day. It also appears PGE had a very successful day with power restored on most of Springwater and Bakers Ferry, Gerber and the south end of Mattoon. … Read More